Support
Answers to common questions about folding, jars and the Shelf. If something isn't covered here, write in below.
How do I fold a moment?
Tap "Fold a moment" on the Jar screen. Write a line or two (up to 280 characters), pick the date, optionally attach up to three photos, choose how it felt from the five feeling tiles, and add a tag if you'd like. Tap "Fold it" and the moment becomes a paper star that drops into this month's jar.
What is "On this day"?
When a moment you folded shares today's day and month with a moment from a previous year, Keepfold shows it as an "On this day" card at the top of the Jar screen — for example, "1 year ago". Tap "See all" to see every moment that matches that date across the years.
How does the Timeline work?
Open the search icon on the Jar screen to see every moment you've folded, grouped by month. You can search by text or tag, or filter with the chips for Favourites, moments with photos, or a specific tag you've used before.
What is a month collage, and how do I share it?
From the Shelf tab, tap any month's jar (or the Collage button in the Jar header) to see up to nine of that month's moments arranged as a Grid or Scatter layout. Tap "Share image" to export the collage as a picture using your iPhone's own share sheet.
How do I remove moments or start over?
Open the Shelf tab and scroll to the Keepfold section. From there you can remove all photos while keeping your written moments, empty one specific month, or erase everything. Each option asks you to confirm before anything is deleted.
Still need help?
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